Frequently Asked Questions

 

Q: What makes Capisco different from other chair fitout suppliers?

A: Simply put – we offer industry best products at value price points and we only supply to fit-out companies, interior designers and architects. All of our chairs are backed with a lifetime warranty. We also do free rubbish removal, custom upholstery, quick delivery ready for immediate use, and superior quality customer service.

 

Q: Can you help with residential seating?

A: Yes, we can. We currently stock items for residential purposes which is also included in our product catalogue. To add, we also provide custom upholstery depending on your needs and requirements.

 

Q: Can I have pricing for one or more of your chairs please?

A: Absolutely. We would be happy to help you with pricing. Please send an email to [email protected]fitoutseating.com.au or chat with us by clicking on the chat links throughout the website.

Q: Can you send high resolution photos of your chairs please?

A: Definitely. We would be happy to send you the photos you need for your proposals and/or client presentations. Please send an email to [email protected] or chat with us by clicking on the chat links throughout the website.

 

Q: Can we request for a sample chair to be delivered?

Yes, you can. We are able to send sample chairs that you and your clients can trial. Please send an email to [email protected] or chat with us by clicking on the chat links throughout the website.

 

Q: Can we get sample chairs to show clients?

A: Absolutely! And if at times we do not have one in stock, we can easily make one so that your clients have the best idea of what it looks like.

 

Q: How much does it cost to have a sample chair?

A: Won’t cost you a thing. A sample chair is provided to you at no cost and can be collected after your client meeting.

 

Q: How quickly could you despatch my order?

A: We have our own fleet of delivery vehicles, giving us control over the despatch and installation process throughout Australia, ensuring the furniture for your project is delivered in full, on time, and in perfect condition. Lead time for chairs would usually take two to three weeks dependent on how big the project is and other requirements.

 

Q: Is the chair I want currently in stock?

A: We would be happy to confirm current availability for you. Please send an email to [email protected] or chat with us by clicking on the chat links throughout the website.

 

Q: Can you upholster to our preferred fabric?

A: We have an Australian based manufacturing partner which gives us leverage in terms of volume efficiencies and custom upholstery capabilities.

 

Q: What does RRP mean from your previous pricelist?

A: Capisco does not do retail, but the margin/ markup is up to you to apply.

 

Q: Can you send a price list of your product range?

A: We would be happy to send you our most updated price list. Please send an email to [email protected] or give him a call at 0438 789 271.

 

Q: What are your payment terms?

A: It’s full payment prior delivery.

 

For other enquiries or questions, feel free to reach out to our team members below.

Tariq Jose, Business Development Manager

[email protected]

0438 789 271

Air Sauza, Sales Support

[email protected]

03 9020 7299